Apprentices have the unique opportunity to develop their hospitality skills and knowledge, throughout a 12-month structured training programme, whilst taking on an entry level, full time position.
As a Bar & Waiting Apprentice, you're the face of your brand for every guest that walks through our door, so we are looking for applicants who are passionate about delivering the highest standard of customer service.
WHAT YOU’LL DO IN THIS ROLE
You will need to deliver great guest service and work well with the team to create a friendly, warm and welcoming environment with the key aim ensuring our guests revisit us and recommend us to their family and friends. This will include:
GAINING YOUR QUALIFICATION
In addition to your role, you will be given tasks and training to help you achieve Level 2 Food and beverage Service (all learners need to achieve Functional Skills L1/L2 in English and Maths to proceed with the course).
SKILLS AND QUALITIES REQUIRED:
COMPETENCIES & BEHAVIOURS:
Acts with the guest in mind and goes the extra mile.
A supportive, hard-working, and positive individual with a ‘one team’ attitude and outlook.
Driven to exceed business targets for self and team balancing the need for results and quality standards.
Communicates clearly and articulately and adapts communication style to suit their audience.
Operates well under pressure, using initiative and remaining positive when confronted with problems.