About Tesco.com

Tesco.com has the vision to become the World’s best Multi-Channel retailer, building on its leading position as the largest and most profitable on-line Grocer globally. With over 450 employees in the UK and 200 in India our annual revenues now stand in excess of £2 billion. We repeatedly are first to market on customer initiatives and are dedicated to delivering the best ‘shopping trip’ for our customers.

Dotcom is a completely self-sufficient business with our own teams in Marketing, Commercial, Finance, IT, Business Development and Operations. But, of course, as an internet retailer, IT and online customer experience sits right at the heart of our business and we're committed to making sure we continue to hire and develop the best talent in our industry.


The Role – Operations Development Manager

Sitting within the Operations Development Team you will be responsible for project managing the communication of changes to the operational business to both Tesco.com and third party stakeholders, including stores, senior management, suppliers and fullfilment partners. Communications will include updates on project deployment, training around new IT operations as well as ad-hoc projects.

The position will be based at our Head Office in Welwyn Garden City. Free parking is available, we are connected to London Kings Cross with a fast service (c. 25mins) and our offices include gym, canteen, petrol and dry cleaning services.


Key Relationships
• Head of Catalogue and Shop Development
• Tesco.com employees
• In store teams
• Fulfilment teams
• Delivery partners
• Supply chain team

Role Accountabilities

Project Management
• Managing large scale projects around the IT change programme and wider IT business
• Engaging multiple stakeholders
• Managing communication to the wider business

Communication
• Ensuring projects are communicated to the business
• Working closely with all parties to ensure projects are communicated effectively and understood
• Reacting to requests from the business and external stakeholders for information and training

Candidate Profile
• 2:1 Degree or relevant international equivalent
• Strong understanding of project management
• Excellent communicator
• Supply chain experience would be ideal
• Strong analytical skills
• Experience of leading projects using a recognised methodology
• Managing change with cross functional support
• Good IT systems knowledge and understanding of retail operations an advantage