Tier 1 Technical Support Engineer - Fluent in Italian & French - McAfee
Securing Your Digital World™ . The Technical Support Engineer will maintain efficiency in supporting McAfee's Customers.
Job Summary
- Ref:
- EL-858180
- Company:
- McAfee
- Location:
- Aylesbury
- Date posted:
- 01/08/2011
- Job type:
- Permanent
- Salary Type:
- Yearly
- Salary Description:
- Excellent + Benefits
- Benefits:
- Not specified
Full Description
Description
- Maintain a 100% efficiency rating with your call statistics
- Increased 1st call closure Awareness of best practices for case management / customer interaction
- Participate in team activities including but not limited to meetings and training Maintain a customer satisfaction rating
Experience
- Must be Fluent in English, Italian and French
- Exposure to a range of computer operating systems and software with emphasis on navigation, basic troubleshooting, upgrading, and some client/server operations is desired.
- Good understanding of networking protocols
- Progress towards or completion of certifications with Microsoft Personal computing skills in Networking, Win 2000, XP and Exchange
Securing Your Digital World™ McAfee believes that amazing things can be accomplished by diverse teams of talented individuals. Share your talents with us in the dynamic security industry and experience the meaningful, interesting work that is
waiting for you.
The successful applicant will be subject to background checking. McAfee is an Equal Employment Opportunity employer. We celebrate diversity!
Job Location
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