This position is based in our EU Headquarters in Dublin, Ireland.

The area: Partnerships

There's always more information out there, and our Partnerships team works to get it. We develop relationships with a range of organizations, from content providers to publishers, and find ways for them to reach their audiences and manage their digital businesses. We find great content for our products, and we also work with partner sites to syndicate our own Google products. From negotiating agreements to solving technical problems for partners, we're in pursuit of gathering the world's information.

The role: Publisher Support Associate (Portuguese), LATAM Small and Emerging Markets, Online Partnerships Group

The Online Partnership Group (OPG) grows Google's business with online publishers by helping them utilize tools from products such as AdSense and DoubleClick. Our team is made up of high-achieving specialists who work with partners in online advertising and e-commerce. We thrive in fast-paced, team-oriented and international environments. On this team you proactively identify, develop, support and maximize revenue opportunities from existing and new partners. In OPG, we strive to exceed partner expectations through building, supporting and maintaining long-term win-win relationships.

Responsibilities:

• Provide excellent levels of customer service to Google's clients and users via a variety of media channels (e.g. email, forums, blogs etc.)
• Analyze site content, ensuring adherence to Google standards
• Work on improving the Online Partnerships Group network and decreasing spamGrow and develop online publishers's accounts strategically
• Develop and implement innovative ideas related to our core support offerings and work with the wider Online Partnerships Group team, product management, marketing and engineering on implementing them.

Minimum Qualifications:

• BA/BSc degree, in lieu of degree, relevant skills or equivalent experience.

Preferred Qualifications:

• Project management experience.
• Excellent organizational, analytical, and influencing skills and ability to deliver results under pressure.